Fine Print.

DiGiorgio’s Sportswear Terms & Conditions


Turnaround starts when 50% of your order has been paid for and we have all information required to complete your order (all artwork, working /correct tags, all fonts required for editable tags, all shipping info, etc.). Delay in receipt of *any* of this info can/will result in production delays. Current turnaround time is 10-15 Business Days Average + Shipping. Complex orders/add-ons may/will increase turnaround. Delay in approval of mock ups can/will also result in production delays. Each finishing service will add extra time to the turn around on orders. The most up-to-date turnaround time will be listed on your quote and invoice. If you have a deadline for your order, it is very important that you let us know when placing your order and a rush fee may apply if there is not enough time to complete your order under normal circumstances. If you do not advise us about a due date until after your order has been paid for and pushed through our system, we may not be able to accommodate your request. Any circumstances out of DiGiorgio’s’s control (ie: weather delays, shipping errors by the supplier, etc.) may also require more time and are not factored into the initial turnaround time estimate.


There is a 12 shirt minimum for screen printing, however, there is no minimum for Embroidery, Direct to Garment, or Dye-Sublimation.


All orders must have a 50% deposit, unless the customer is on terms

Example: Acme, Inc. emails DiGiorgio’s about placing a T-Shirt order. DiGiorgio’s sends Acme a Quote. Acme approves the quote and DiGiorgio’s sends an Invoice. Acme waits 3 weeks, then pays the deposit on the order. Once deposit is received, DiGiorgio’s places the order on the schedule.


Artwork will be billed at $40/hour with a $20 minimum. The minimum payment of $20 + tax must be paid for before receiving artwork. The $20 will be credited towards your order when it is placed. If art requires more than 30 minutes, art will be charged accordingly and will not be credited towards the order.

Art Approval

All artwork is to be approved via a digital mock-up through email. Artwork must be checked for spelling, color, sizes ordered, placement of the art and accuracy of artwork by the customer. It is very important to look over every detail of the mockup, as this is how your garments will print. DiGiorgio’s will not accept responsibility for corrections not implemented and/or requested after artwork approval. Any modifications requested after customer approval will result in production delays and additional expenses for which the client will be invoiced accordingly. Any delays in the approval process of the mockup can/will result in production delays.


We will use the same set of screens per design ordered; that is, the graphic will print the exact same size, no matter the size of the item we are printing on. If you would like to have different screen sizes made for different item sizes, please let us know ahead of time. Each set of screens will be considered a different order, with pricing charged accordingly. Please keep the max imprint sizes in mind when printing hoodies and girl and youth sized shirts.

Example: Acme, Inc. orders 40 Girls shirts and 60 Unisex shirts with the same design, but sizes the design differently for the two sets of shirts. DiGiorgio’s will have to make two sets of screens. Acme, Inc. will be charged the 36-49 Quantity pricing for the Girls shirts and 50-99 Quantity pricing for the Unisex shirts, NOT the 100 Quantity pricing.

Collar & Seam Printing

Although DiGiorgio’s has the latest equipment available, inconsistencies may occur in registration and ink coverage when printing over the collar, seams, or any other edges. Any large prints may run the risk of going over the sleeve seam. DiGiorgio’s will not be responsible for these inconsistencies.

Hoodie Printing

Although DiGiorgio’s has the latest equipment available, inconsistencies may occur in registration and ink coverage when printing over the zipper, pockets or any other uneven surfaces. DiGiorgio’s will not be responsible for these inconsistencies.

Specific Measurements When Printing

There is no way to effectively and efficiently measure a distance from the collar on each shirt. If you request a shirt that is 2” down from the collar, we will use that as a guide and do our best to make sure that all shirts hit that target, but not all shirts will hit exactly at 2”, they may be off by as much as an inch in either direction. This will not be considered a misprint and DiGiorgio’s will not reprint or refund these shirts. Anything over an inch and a half from your desired placement will be considered for a reprint.

Changes to Your Order After Payment

Any change made to your order that is not due to a stock issue on behalf of the stock suppliers will be subject to a change fee of $50.00 in addition to the additional costs to make the changes. Any changes to your order after it has been placed will delay your order, even if you have paid a rush fee or if you gave us a required date. It is very important that you do not place your order until you are certain that’s what you want. Once the process begins, everyone in our shop starts to work on different aspects of the job, changes become costly and time consuming.

Example: Acme places an order for 100 Anvil 980 shirts in Black. DiGiorgio’s then orders the shirts to prepare for printing. Two days later, Acme wants to change the order to now print on 100 Anvil 980 White tees. DiGiorgio’s now has to change the order in our system in its entirety as well as both paper versions of the work order that are in the art room and traveling with the shirts. We have to ship the black shirts back to the supplier (paying a 15% restocking fee + shipping costs) then pay to have them ship new shirts out.

Cancellations & Restocking Fees

Cancellations made after order has been placed will be subject to a 15% restocking fee. No cancellations will be accepted once an order has been printed.

Example: Acme places an order for 99 shirts. DiGiorgio’s then orders the shirts to prepare for printing. Two days later, Acme needs to cancel the order (for any reason). DiGiorgio’s has to return the shirts to the manufacturer, incurring shipping fees and restocking fees. DiGiorgio’s refunds Acme for their order minus a 15% restocking fee.

Must-Have Dates

DiGiorgio’s will do everything we can to meet any must-have date, but we cannot guarantee it. Rush fees may apply. Customer may be responsible for any expedited shipping charges associated with the order.


DiGiorgio’s cannot be responsible for any shipping delays caused by the shipping company.

Examples: UPS cannot deliver your package on time due to inclement weather. | UPS delivers your package to the wrong address (although provided the correct address) and you do not receive your products on time.

Returned Checks

There will be a $30.00 returned check fee.


DiGiorgio’s has the right to change pricing without notice. This does not include orders that have been placed.


DiGiorgio’s cannot guarantee variances in size/shades/construction of garments and merchandise.

Claims & Reprints

Any order printed differently than the mock-up approved will be granted a reprint of the defective product. All claims must be submitted within 5 days of date of delivery. If DiGiorgio’s is responsible for any errors in your order, we will accept responsibility for the issues and will reprint the shirts printed in error. We will require you to bring the misprinted shirts back to our shop within 10 days of date of delivery. DiGiorgio’s will not be responsible for any shirts sold or given away prior to returning the order. (IE: If you order 100 shirts and you’ve sold 15 but then you discover a print defect and you return only 85 shirts to DiGiorgio’s, we are only responsible for the reprinting of the remaining 85 shirts).

Printed Samples

Printed samples will be based on quantity, colors, and locations not by the specification of a future order. We understand the importance samples; however, they are very costly and will have to be billed accordingly.


We love reorders, however, we cannot give the same pricing if the specifications are changed from the previous order (quantity, colors, locations, garments, etc). Even if specifications have not changed, reorders will be billed at current pricing, which may be higher than previous pricing.


DiGiorgio’s will not be responsible for imperfections caused by the dye-sublimation process. Please note, that  creases and/or spots are expected to occur. Please see claims and reprints above for other terms and conditions.

Customer Supplied Garments

Due to the nature of the business, DiGiorgio’s will not be held responsible for spoilage of 10% of the order or a 10 garment minimum. We will do our best to ensure your garments are done correctly, however, please note as the customer, you are taking this risk. We cannot replace customer supplied items, so we encourage customers to buy items directly from DiGiorgio’s. Due to the extra attention to customer supplied garment, they will be billed at a higher printing or embroidery rate. If spoilage does occur, the items will be discounted off the order.